medical spa software

Best Medical Spa Software in 2023

If you’re a medical spa owner/manager, this article is for you.

In 2017, the global medical spa market was valued at $11.1 billion. That number is projected to hit $27.6 billion by 2025. With such a rapid increase in demand for medical spa treatments, it’s no wonder the competition among medical spas has also increased dramatically.

Having the proper medical spa software can be one of the deciding factors of whether or not your spa will stand out among the competition or go unnoticed by customers.

This article is your go-to guide for breaking down what medical spa software is, the benefits of having software, how to select the right software, and our top medical spa software recommendations.

What is medical spa software?

Medical spa software is a type of software that is designed to help medical spas manage their day-to-day operations. It can be used for many tasks, including scheduling appointments, managing patient records, processing billing and payments, and marketing automation. Typically, the software is cloud-based, meaning you can access them through the web instead of having to download it onto your computer.

Benefits of using medical spa software

Medical spa software can be one of the best investments a med spa owner can make. It will allow you to streamline your operations and improve business performance tracking. Some of the benefits of using software include:

Improving efficiency and productivity: With the ability to schedule appointments, automatically send appointment reminders to patients, and accept payments, medical spa software can take a lot off your plate. With the time you save with this, you can spend it marketing your spa on social media or improving your medical spa SEO so you can bring in more new customers!

Better patient management: A central location with easy-to-access patient records is essential to any medical spa. The goal of every medical spa is to improve each patient’s quality of life. It’s hard to do that if you cannot track treatments and patient progression/regression properly. Remember, what gets measured gets managed.

Enhanced marketing capabilities: Medical spas are like any other business; they need money to stay in business. Specific medical spa software allows you to stay in touch with patients and drive them back to your locations to purchase more often.

Medical spa software is a tool designed to save you time, improve business efficiency and increase your sales.

Criteria for selecting the best medical spa software

Not all software is built equally. Many will have similar features, but there will be small differences that you should look for. Some of the best criteria for selecting the best software for your med spa are:

Scalability: Your spa may need to scale its operations over time, and choosing a software solution is essential to accommodate this growth. It may be worth considering software options that offer flexible pricing or can be easily customized to meet the specific needs of the medical spa. The last thing you want is to have to find and learn new software because the one you started with was not able to scale with you.

Ease of use: Medical spas are often busy places, and it’s important to choose software that is easy to learn and use. Software with a user-friendly interface combined with onboarding and training by the company can help you quickly learn the software and feel confident using it in your workdays.

Customer support: It’s essential to choose a software provider that offers reliable customer support in case any issues or questions arise. Support could include phone, email, chatbots, or online resources such as FAQs and user guides.

Data security: Medical spas handle sensitive patient information, and it’s important to choose software with robust data security measures. Protection could include data encryption, secure login protocols, and regular data backups. Some software is already compliant with regulations such as HIPPA and TCPA compliant, so you can rest assured you are running your spa under the best practices.

Cost-effective: Although the cheapest is not always the best option, it is still something to consider when choosing the right software. Choosing software that allows you to pick and choose what features you need but can add others over time is ideal.

Top medical spa software options

Although it is highly recommended to do your own research to find the right software for your spa, we have sorted through many of the most popular software options for medical spas and rated what we believe are the best options for most spa owners.

Best All-in-One Software: Aesthetics Pro

Aesthetics Pro has a robust set of features, including a HIPPA-compliant CRM, Point of Sale (POS), scheduling and online booking, e-prescribing, and so much more.

Starting at $125/month, it is highly cost-effective, considering the number of options available to use.

Best Beginner Software: Square Appointments

If you have a smaller operation and want to run it solely on an iPad, Square Appointments may be the best option for you.

Square Appointments is easy for customers or yourself to schedule appointments, and it can also accept payments. Plus, it sends automated emails/text appointment reminders to ensure you minimize cancellations.

It is free for one user and is $60/month for 2-5 staff members, plus credit card processing fees which can vary. This is an excellent solution for getting off the ground or flying solo.

Best Marketing Software: Text2VIP

If you’re looking for the best medical spa marketing software to bring customers back and increase your revenue, text marketing software is essential.

With 98% open rates, there is no better marketing channel to stay in touch with your customers than through text messages.

Text2VIP has been around since 2009 and currently helps medical spas all across the US fill their calendars.

Starting at $29/month, this software can provide one of the highest ROIs for a medical spa.


Running a medical spa can be challenging. Implementing software into your daily life will make running your business much easier and more efficient.

It’s essential to consider a variety of factors when choosing your software, such as ease of use, customer support, pricing, as well as if it will save you time, money, or provide you with an ROI.

We recommend using software that, at a minimum, will help you with your scheduling and patient information, payment processing, and marketing.

These are the most prominent activities that most med spa owners will spend the most time on.

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